About The Digital Factory

The Bank of Kigali Digital Factory (BKDF) was launched in 2019 as the centre of facilitating the bank’s digital transformation journey. The Digital Factory is a well-established innovation department that aims to transform the way banking technology is delivered, by re-imagining and delivering a new digital customer experience. We are passionate about this digital transformation for our customers and their experience.

Do you want to help us redefine the way people bank? We're looking for energetic innovators and leaders who are flexible, curious, versatile, responsive and are ready to roll up their sleeves in a collaborative and productive environment. By joining our team, you will make a positive impact on our customers and the banking industry.

About the Job

Here at BK Digital Factory, we value design as a key component of creating a great user experience. We are an in-house and consultant design team looking for a Product Designer. We’re looking for someone who is experienced in designing good user experiences for both mobile and web. If you’re looking for a platform where your designs can become a working product used by hundreds of thousands of people, BK Digital Factory is your place.

Are You?

• A designer with a great eye and intuition.
• Are you obsessively driven to create imaginative things?
• Curious and stay up-to-date with the latest design trends, innovations, and technologies
• A fast learner with an appetite to uncover what’s behind both, simple and complex problems & solutions.
• Self-driven and capable of solving design problems autonomously
• Able to communicate concepts, ideas, and strategies using rapid visual design techniques
• A positive and resilient person with a growth mentality, able to embrace feedback, and have a desire for continuous improvement.
• Curious about technology and the people who create it

Key Responsibilities

• Participating in and influencing the design decisions for banking digital experiences that touch millions of our customers every day.
• Translating concepts and interactions into simple, elegant, and coherent design and define user journeys.
• Producing compelling visual deliverables to illustrate desired customer experiences through low, mid, high fidelity prototypes and provide detailed specifications for software developers.
• Understanding our customers' motivations and needs through user research and other information-gathering practices.
• Exploring multiple user-centered design concepts through whiteboard sessions, wireframes, and usability studies to gather end-user feedback and continually improve the customer experience.